Research into IT administration has already shown that Macs are cheaper to manage than PCs. According to analytics firm ClickFox, the same is true of the iPhone versus its competitors. InfoWorld reports that ClickFox found the iPhone requires far less tech support from the carriers than phones based on the BlackBerry or Android platforms.
ClickFox performed an analysis of support calls placed to call centers dedicated to the three platforms and discovered that multiple agents, multiple transfers, and often multiple sessions are required in order to solve BlackBerry or An…
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Tech support for iPhone is cheaper than BlackBerry, Android